Showing posts with label Succession Planning. Show all posts
Showing posts with label Succession Planning. Show all posts

Individual Development Plan

Creating Individual Developmental Plans

Growing your managers requires a customized developmental plan for each manager. Thomson outlines five essential steps for creating individual developmental plans:
  • Introduce the idea of a developmental plan.
  • Identify the developmental priorities.
  • Create the action plan.
  • Conduct monthly progress meetings.
  • Have your key managers engage in this process with their people.
To help implement the plan:
  • Make sure you have buy-in from the manager. You can’t force development on someone who doesn’t see the need for it.
  • Pull, don’t push. Development works best by leading people into the process, not by dragging them kicking and screaming.
  • Start out slowly. Select a couple of your best managers and start working on a plan with them. Once they are fully on board, extend the process to others in the organization.
  • Model the behavior. The best way to demonstrate your commitment to development is to start with your own development.
Keep your plan visible. Sharing your action plan with an objective third party and keeping it visible (so you can refer to it frequently) will greatly increase your chances of accomplishing your developmental goals

Career Management

Career Management Best Practices

Some of the programmes recommended are given below:
  • Challenging initial Tasks.
  • Information Dissemination.
  • Assessment centres.
  • Career counselling.
  • Mid-career correction seminars/workshops.
  • Training and Development.
  • Job Rotation.
  • Deputation/Long Leave.
(a)        Challenging Initial Tasks: Career success has shown significant relationship with challenging job assignment in the initial periods. In other words, an employee who faced challenging tasks during the initial period of engagement and has become successful has better chances of career success during the later periods. This shows importance of initial placement and socialisation.
(b)        Information Dissemination: Free flow of information regarding career prospects in an organization is very important. Management must publish documents containing information such as eligibility conditions for promotion, appointment  to key posts, special training or experience required in a particular field/area as a prerequisite for promotion of a given post, etc. Such information serves the following purposes:

How Development Occurs in Organizations

  • It prevents spread of rumour and half –truths spreading through word-of mouth regarding promotion and career prospects.
  • It stimulates /motivates employees to acquire special skill knowledge or experience well in time.
  • Improve knowledge and skill of employees of organisation and make available right talents at the right time.
(c) Assessment centres: Assessment centre provides an opportunity to assess the knowledge, skill and ability of employees. Since managers and supervisors are acting as assessors, this centre provides an opportunity for assessors to observe the behaviour carefully and draw inferences. The feedbacks to assessee also help him to improve his ability. It also gives better insight in performance appraisals to managers. More than anything else, it gives better opportunity to observe and learn the process of development.
(d)Career counselling: Career counselling assists the assesses to know his performance against the standard expected by organisation. Some of these objectives are given below:
1. Assess employee’s hopes, aspirations and expectation.
2. Assess employee’s performance, achievements and shortcomings.
3. Assist employee to know organisational expectations and take a “realistic picture” of his expectations vs. opportunities available.
4. Assist training and development needs of employee’s and steps required thereof.
5. Assist employee to overcome anxiety and fear.
(e)Career guidance sessions/seminars/workshops: Such seminars must be organised by management which give an opportunity for managers and supervisors to interact with each other, air their respective views of their expectations and perceive problems standing against their aspirations and objectives.  This provides a very useful common platform of interaction between management and employees which generate free and frank discussion. Many things can come out from such seminars which are not otherwise possible to elicit, in one-to-one official transactions. Such workshops can bring together persons of similar background and length of service for introspection and self-analysis in regard to future prospects within the organisation or outside. This seminar can also identify training and development needs of some of the participants of a given category or area of specialisation, without which career stagnation is predicted. Based on diagnostic analysis in such conferences following are recommended for removing obstacles to career paths of employee:
  • Identify potential mismatches between employees and jobs.
  • Identify Training and Development programme to overcome mismatches.
  • Recommend changes in organisations career development programmes and practices.
  • Recommend the need for individual employees to change their career aspiration being unrealistic.
Such seminars are very useful for employees in the following occasions:
  • Time of entry of employees in the organisation during the socialisation /induction period.
  • Mid –career correction of employees.
  • Late career assurance of employees.
(f) Training and Development: Training and development is an important means of updating skill, knowledge and competence of employees. This helps organisation to improve its knowledge base, to become successful in market by attaining and sustaining competitive advantage. This step also helps the individual employees to meet their aspirations of career prospects.
(g) Job Rotation: Job changes can prevent obsolescence and simulate career growth. There are two types of job rotation viz, vertical or horizontal. Vertical movement involve job enrichment and more authority through leave vacancy or temporary promotion or assistantship. Horizontal rotation exposes variety of job which involves job enlargement and more experience in allied fields or specialisation. It increased confidence and knowledge of persons which in turn increases one’s promotion chances.
(h) Deputation/Long Leave: Employees who have put up less than average performance carryout self-assessment and introspection. There are two options for them. These are:
  • Improve their performance to assure individual career objective.
  • Look for career opportunities elsewhere, which better their prospects in life.
  • Undergo further training programme.
  • Look for an opportunity to relax and recuperate their energies and rejuvenate their spirits.
Deputation on longer duration on seminar –cum-workshop is one such method. Another method is to go on long leave for relaxation. A change of place and relaxation, at a different location other than the normal workplace, aid such exercise.

Process of career planning

Elements of Career Planning

Career planning is the key process in career management. It uses all the information provided by the organization’s assessments of requirements, the assessments of performance and potential and the management succession plans, and translates it in the form of individual career development programs and general arrangements for management development, career counseling, mentoring and management training.
Career planning ‑ the competency band approach
It is possible to define career progression in terms of the competencies required by individuals to carry out work at progressive levels of responsibility or contribution. These levels can be described as competency bands.
Competencies would be defined as the attributes and behavioral characteristics needed to perform effectively at each discrete level in a job or career family. The number of levels would vary according to the range of competencies required in a particular job family. For each band, the experience and training needed to achieve the competency level would be defined.
These definitions would provide a career map incorporating ‘aiming points’ for individuals, who would be made aware of the competency levels they must reach in order to achieve progress in their careers. This would help them to plan their own development, although support and guidance should be provided by their managers, and HR specialists . The provision of additional experience and training could be arranged as appropriate, but it would be important to clarify what individual employees need to do for themselves if they want to progress within the organization.
The advantage of this approach is that people are provided with aiming points and an understanding of what they need to do to reach them. One of the major causes of frustration and job dissatisfaction is the absence of this information.
A competency band career development approach can be linked to
Aiming points
1. Competence band 1 definition
Basic training and experience
2. Competence band 2 definition
Continuation of medium training and experience
3.Competence band 3 definition
Continuation of advanced training and experience
Career planning is for core people as well as high‑flyers
The philosophy upon which career plans are based refers not only to advancing careers to meet organizational and individual requirements, but also the need to maximize the potential of the people in the organization in terms of productivity and satisfaction under conditions of change, when development does not necessarily mean promotion.
career planning is for individuals as well as the organization
Career planning procedures are always based on what the organization needs. But they have to recognize that organizational needs will not be satisfied if individual needs are neglected. Career planning has to be concerned with the management of diversity.
Career plans must therefore recognize that:
* members of the organization should receive recognition as individuals with unique needs, wants, and abilities;
* individuals are more motivated by an organization that responds to their aspirations and needs;
* individuals can grow, change and seek new directions if they are given the right opportunities, encouragement and guidance.

Career Development Initiatives

Key Steps in Career Development Initiatives

A career development plan is totally different from a performance appraisal. Performance appraisals focus on your supervisor?s perception of your contributions and your developmental needs over the course of the past six months to a year.
A career development plan is future-focused and details what you as an employee would like to learn and contribute. A word of caution here, career development plans are not created in a vacuum. It is essential for employees to take into account departmental and organizational needs, objectives and goals when creating their career plans.
Personal and professional growth are important factors for keeping your career moving in a direction with which you are satisfied. Prior to setting up a meeting to discuss your plan with your manager or supervisor you will want to engage in self-assessment so that you will be able to clearly define and articulate your goals and developmental needs.
As you begin your self-assessment, keep in mind , The indispensable first step to getting the things you want out of life is this: decide what you want.? Take some time to reflect on the following factors:
What are your motivated skills and talents? Which skills do you enjoy utilizing most? How would you like to expand your knowledge and your ability to contribute?
What specific aspects of your job, the department and the overall payroll function are the most interesting to you? What would you like to learn more about, and how will this bring more value to your department and make your boss?s life easier?
What are your work/life values, and how do your values overlap with the values and priorities of your department and your organization?
What could you do to increase your satisfaction, and decrease factors that are not sources of satisfaction? Steps to increase your satisfaction could be as simple as rearranging your office to get out of the draft caused by the heating and air conditioning system, or as complex as researching, crafting and presenting a job sharing proposal. What would make you a happier, more productive employee?
What ideas do you have for enhancing your current efficiency and effectiveness? This might include learning how to perform functions that other team members perform in case they are out of the office. Also take into account, ways you could train other team members to enhance their effectiveness and/or knowledge base.
When creating your plan, consider:
1. Results from a 360? assessment instrument which gives you feedback from not only your manager, but also from your peers, subordinates and customers
2. Your previous performance appraisals
3. Future trends which will be impacting the payroll profession and skills/knowledge needed to adapt to and thrive in the forthcoming environment
4. Customer feedback and letters of appreciation
5. What one thing more than anything else is holding you back? Work out a strategy for overcoming that roadblock/obstacle.
Develop both a short-term and a long-term career development plan. The timeframes for such plans vary from individual to individual. For some, short-term means the steps they will take over the next three to six months while for others short-term might mean completing a degree or certification that takes much longer than six months so they could reach their long-term goal of obtaining a promotion.
Your development plan is a road map for plotting your career future. Don?t leave your future to happenstance. The magic begins when you set goals. A switch is turned on, the current begins to flow, and the power to accomplish becomes yours.
career development planning is for individuals as well as the organization
Career development planning procedures are always based on what the organization needs. But they have to recognize that organizational needs will not be satisfied if individual needs are neglected. Career development planning has to be concerned with the management of diversity.
Career development plans must therefore recognize that:
1.  Members of the organization should receive recognition as individuals with unique needs, wants, and abilities;
2.  Individuals are more motivated by an organization that responds to their aspirations and needs;
3  Individuals can grow, change and seek new directions if they are given the right opportunities, encouragement and guidance.

Career development planning techniques

Career planning uses all the information generated by the succession plans, performance, and potential assessments and self-assessments to develop programs and procedures which are designed to implement career management policies, achieve succession planning objectives and generally improve motivation, commitment and performance. The procedures used are those concerned with:
Personal development planning .
Training and management development.
Mentoring
Career counseling
In addition, career development planning procedures may cater for the rising stars by ‘fast tracking’ them, that is, deliberately accelerating promotion and giving them opportunities to display and enlarge their talents. But these procedures should pay just as much, if not more, attention to those managers who are following the middle route of steady, albeit unspectacular, progression.
1. Career counseling

Performance management processes, should provide for counseling sessions between individuals and their managers. These sessions should give the former the opportunity to discuss their aspirations and the latter the chance to comment on them – helpfully – and, at a later stage, to put forward specific
career development proposals to be fed into the overall career management programs.
2.Personal development planning

Personal development planning is carried out by individuals with guidance, encouragement and help from their managers/HRM as required. A personal development plan sets out the actions people propose to take to learn and to develop themselves. They take responsibility for formulating and implementing the plan, but they receive support from the organization and their managers in doing so. The purpose is to provide a ‘self-organized learning framework’.
3. Management Development

Formal approaches to management development
The formal approaches to management development include:
Development on the job through coaching, counseling, monitoring and feedback by managers on a continuous basis associated with the use of performance management processes to identify and satisfy development needs, and with mentoring;
Development through work experience, which includes job rotation, job enlargement, taking part in project teams or task groups, ‘action learning’, and secondment outside the organization;
Formal training by means of internal or external courses;
Structured self-development by following self-managed learning programs agreed as a personal development plan or learning contract with the manager or a management development adviser – these may include guidance reading or the deliberate extension of knowledge or acquisition of new skills on the job.
Mentoring

Mentoring is the process of using specially selected and trained individuals to provide guidance and advice which will help to develop the careers of the ‘proteges’ Allocated to them.
Mentoring is aimed at complementing learning on the job, which must always be the best way of acquiring the particular skills and knowledge the job holder needs. Mentoring also complements formal training by providing those who benefit from it with individual guidance from experienced managers who are ‘wise in the ways of the organization’.
Mentors provide for the person or persons allocated to them :
advice in drawing up self-development programs or learning contracts; general help with learning programs; guidance on how to acquire the necessary knowledge and skills to do a new job; advice on dealing with any administrative, technical or people problems individuals meet.

Career Development Process



.This Career Development Guide provides employees and their management with a reference document that:
Offers a general “road map” for continuing career and professional development.
Provides an understanding of the behavioral and technical competencies that are required to effectively perform tasks in their occupations, and to use for career planning.
Presents a reference document on learning and other developmental opportunities which may be used in preparation of Employee Development Plans – a component of the Employee Work Profile
What it is Career development is an ongoing process where employees:
Explore their interests and abilities
Strategically plan their career goals, and
Create their future work success by designing learning and action plans to help them achieve their goals.
Career development involves being aware of one’s personal goals and values as well as work goals. It involves continuously learning and applying new knowledge, taking advantage of opportunities, and taking risks in order to help the organization be productive and effective chieving one’s career and personal goals.
The purpose of career development is to:
Enhance each employee’s current performance
Enable individuals to take advantage of future job opportunities
Fulfill their employer’s goals for a dynamic and effective workforce.
We live in uncertain times. Factors outside of the employee and employer’s control may affect the outcome of career actions. But one thing is true – the best career development move is to perform well in one’s current position.
Consistent, high quality performance along with thoughtful career planning will help ensure continued success on the job.
Who’s responsible
The employee has the lead responsibility for his or her career development.
Supervisors, managers, and the organization can provide meaningful assistance in this process.
The following are examples of career development actions:
Employees:

Decide what they want from their careers now and in the future
Take actions individually or with their supervisors to assess individual interests, strengths, and areas for development
As part of the performance management process, develop a yearly Employee Development Plan (EDP) with supervisor input, including current job development and longer term career objectives
Work with supervisor to identify on the job learning and training opportunities, continued education, and/or avenues for professional development
Managers:

Identify the job-related knowledge, skills, abilities, competencies and experience that employees need to be effective in their positions
Help employees define short and long term development needs that support organizational objectives and employee career goals
Support Employee Development Plans by indicating specific steps that need to be taken and by whom to accomplish the learning goals.
Organization:

Provide a job and compensation structure that supports the organization’s goals and allows for individual development and growth
Provides time and available funding for development activities
Use the knowledge, skills and abilities of each employee to support organizational objectives
Develop a proactive approach to meet future staffing needs
Employee Development Plans

The Employee Development Plan (EDP) is part of the performance management system. On an annual basis (or more frequently), supervisors and employees meet to discuss the career and personal learning goals of the employee and the organization, identify the learning steps and resources needed, and put together a plan to achieve those goals over the coming year.
An EDP should include short and long term career goals, and the training, education, and learning that is needed to achieve them.
The keys to success in developing an EDP are information, communication, joint decision- making, and willingness to learn:
Information:

Employees need to understand their own strengths, preferences and career goals as well as options for future career progression within the agency or elsewhere in state government. Creating a career development plan is a good way to keep track of this information so you are prepared to discuss your career with your supervisor. The Career Maps feature being developed for this provide a good way to understand potential career moves within the organization.
Supervisors need to understand the organization’s current staffing and performance needs, as well as the knowledge, skills, experience and competencies needed to perform in the current role and in the future.
Communication:

The employee is responsible for making supervisors aware of their career and professional development goals, especially if they change.
There are rapid changes in today’s world: missions and projects begin and end; budgets go up and down, and the need for skills and abilities can change quickly. It is up to the supervisor to communicate the current and anticipated needs of the organization so that decisions can be made that are in the best interests of the organization as well as the employee.
Joint Decision-making:

Although EDPs and career development plans are unique to each employee, they do not exist alone. Employees need to consider important issues like available funding, workload, and the needs of other employees when making decisions and career plans.
Supervisors need to take employees’ goals into consideration as they consider what development initiatives to support, and how to allocate available funds within their units. Understanding employee career goals may help supervisors identify alternative development activities that meet those needs when budgets are tight.
Willingness to learn:

Gone is the time when good employees can expect to automatically move up a predefined career ladder. Employees need to be agile in finding the right jobs throughout their careers. A demonstrated willingness to continue to learn and use new skills, particularly technical skills, is critical to long-term career success.
Organizations are moving toward flatter structures, and the traditional movement “up” the career ladder is no longer the only way to achieve success. Employees need to be creative in identifying ways to move along in their career – such as lateral moves, learning or experiential opportunities or even career changes that will broaden their experience or help leverage them into a different area.
Supervisors need to stay aware of individual employees’ development needs, and make opportunities available to employees that will help them achieve their career goals and contribute to their work unit’s success.
You are Unique
There is no single career development path that is right for everyone. People have different skills, interests, values and goals – and each person’s career and individual development plans must take these differences into account.
The same is true for individual jobs . Although two jobs may have the same general role description, the mission of the organization , and the specific circumstances and environment of one job, may differ from a job with the same role name in another organization.
As you progress through the ranks, different skills and behaviors may be needed in different combinations in order to be successful. For example, as an employee progresses from entry level, to journey level to a senior or executive level, the need for increased competency in leadership, or understanding the business, will be much greater than as an entry level person in their career group.

Succession Planning

SUCCESSION PLANNING

Meaning of Succession Planning Succession planning is the process or activities connected with the succession of persons to fill key positions in the organization hierarchy as vacancies arise. The focus of attention is towards ‘which’ person the succession planning is needed. The focus is not more on career development but it is more towards what kind of person is required to fill the future vacancy. Succession planning focuses on identification of vacancies and locating the probable successor. For example in succession planning the key concern can be who will be next CEO or what will happen if the Marketing Manager retires in coming March.

Importance of Succession Planning

• Succession planning helps when there is a sudden need arises due to reason or retirement of a key employee.
• Individual employee comes to know in advance the level to which he can rise if he has the ability and aptitude for it.
• Individual employee or successor feels happy when he feels that organization is taking care of his talents and aspirations.
• Succession planning helps create loyalty towards the organization and improved motivation and morale of individual employees.
• Organization gains stable workforce and low employee turnover. • Ultimately organization becomes successful in accomplishing its goals effectively.

 

Need for Succession Planning

Succession Planning is the systematic and deliberate process of ensuring the availability of highly qualified people for all positions not only in the present time, but at any point in the future as well.

Succession Planning
Many Definitions-from websites/books/journals
• The process that helps ensure the stability of tenure of personnel
• Any effort designed to ensure the continued effective performance of an organization, division, department or workgroup by making provision for the development, replacement and strategic  application of people over time
• A means of identifying critical positions (usually managerial) starting at the levels of project manager and supervisor and extending up the highest position of the organization and preparing people to move into those jobs, often to replace employees who are leaving
• Succession planning describes management positions to provide maximum flexibility into lateral management moves and to ensure that as individuals achieve greater seniority, their management skills will broaden and become more generalized in relation to total organizational objectives as opposed to department objectives
• A deliberate and systematic effort in an organization to ensure that key leadership continuity is key positions retain and develop intellectual and knowledge capital for the future and encourage individual enhancement
• Planning occurs when an organization adopts procedures  and practices that Identify, develop and work toward long term retention of talented individuals

Why we should do succession planning

• To accelerate the development and improve the retention of talented people.
• To identify ongoing needs for replacement and design appropriate training and employee development programs;
• To increase the pool of talented employees to fill key positions;
• To add value to the organization’s strategic plan and contribute to ongoing business strategies;
• To ensure individuals receive appropriate developmental opportunities and are successful in their career goals;
• To ensure that the organisation has full access to the intellectual capital of their employees

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